Shipping policy
Shipping Rates and Estimates - Domestic within Australia
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping to a number of countries:
- Australia
- Åland Islands
- Albania
- Algeria
- Andorra
- Angola
- Ascenscion Island
- Austria
- Belarus
- Belgium
- Benin
- Bosnia & Herzegovina
- Botswana
- British Indian Ocean Territory
- Brunei
- Bulgaria
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Canada
- Cape Verde
- Chad
- China
- Comoros
- Congo - Brazzaville
- Côte d'Ivoire
- Croatia
- Czechia
- Denmark
- Djibouti
- Equatorial Guinea
- Eritrea
- Estonia
- Eswatini
- Faroe Islands
- Finland
- France
- French Southern Territories
- Gabon
- Gambia
- Germany
- Ghana
- Gibraltar
- Greece
- Guernsey
- Guinea
- Hong Kong SAR
- Hungary
- Iceland
- India
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Jersey
- Kosovo
- Latvia
- Lesotho
- Liberia
- Liechtenstein
- Lithuania
- Luxembourg
- Madagascar
- Malawi
- Malaysia
- Malta
- Mauritania
- Mauritius
- Mayotte
- Moldova
- Monaco
- Mongolia
- Montenegro
- Morocco
- Mozambique
- Namibia
- Nepal
- Netherlands
- New Zealand
- Niger
- Nigeria
- North Macedonia
- Norway
- Philippines
- Poland
- Portugal
- Réunion
- Romania
- Rwanda
- San Marino
- São Tomé and Príncipe
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- South Sudan
- Spain
- Sri Lanka
- St. Helena
- Svalbard and Jan Mayen
- Sweden
- Switzerland
- Taiwan
- Tanzania
- Togo
- Tristan da Cunha
- Tunisia
- Uganda
- Ukraine
- United Kingdom
- United States
- Vatican City
- Vietnam
- Western Sahara
- Zambia
Shipping charges for your order will be calculated and displayed at checkout.
Note: if your country does not appear in the above list, please reach out to us via our contact form or via hello@pumpsandparts.com.au and we will get back to you.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Pumps and Parts is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, Returns and Exchanges
Please review our returns policy for this information.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@pumpsandparts.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@pumpsandparts.com.au.